12.30 Meet at Leela Palace Kempinski Hotel Lobby and bus leaves for IBM Global Delivery Centre in Bangalore

14.30 Arrive in IBM Delivery entre: Welcome/Introduction & Overview

15.00 Tour around the centre

16.00 Interactive Q&A session

16.30 Visit ends and bus leaves for Leela Hotel

18.30 Arrive in the hotel and tour ends

12.30 - 18.30 Intro about IBM Bangalore Delivery Centre - IBM’s largest global delivery centre for F&A

Using a fl exible, proven approach that speeds time to benefi t IBM collaborates with clients to optimize business processes across Finance & Accounting, Supply Chain & Procurement, Human Resources and Customer Care through consolidation, standardization and automation operations

Highlights of the centre:

• Centre of excellence for the evaluation and implementation of IBM methodologies, tools and innovation
• Serving across multiple Industry Sectors Retail, Banking, Oil and Gas, Health Care, OEM’s, Manufacturing, Telecom, Airlines and Media
• 27 Countries across 4 regions - North America, Asia Pacifi c, EMEA and India
• 14 languages currently supported including English: German, French, Dutch, Portuguese, Spanish, Italian, Swedish, Norwegian, Danish, Polish, Czech, Hungarian & Finnish80%+ Process Managers with Masters degree or Accounting (CFA) qualification